Head to head

Walgreens vs eDrugstore.com

Walgreens 5.0/10 Change
vs
eDrugstore.com 8.3/10 Change

Our verdict

eDrugstore.com scores higher overall (8.3 vs 5.0), mainly thanks to a higher customer rating (4.7★ vs 1.5★) and faster typical delivery (~3 vs ~5 days).

PharmacyReview is operated by Secure Medical, Inc., which also owns eDrugstore.com — one of the pharmacies compared on this site.

Walgreens eDrugstore.com
Overall score 5.0/10 8.3/10
Customer rating 1.5★ 4.7★
Reviews 3,374 4,585
Positive (4–5★) 8% 93%
Subscription required No No
Accepts insurance Yes No
LegitScript certified
NABP accredited
Requires prescription
In business since 1901 1999
Typical delivery ~5 days ~3 days

Highlighted cells show which pharmacy comes out ahead on that measure.

Screenshot of the Walgreens website

Walgreens: what customers say

This Trustpilot profile covers Walgreens as a whole, including in-store service. Reviewers most often describe rude or unhelpful interactions with pharmacy staff and very long waits, both on the phone and at the drive-thru. Prescription complaints center on orders not being ready on time, missing items, medications out of stock, and refill notifications that never arrived. Positive reviews usually praise specific pharmacy staff for friendly, quick service.

Friendly individual pharmacy staffConvenient local locations Rude or unhelpful staffLong phone and drive-thru waitsPrescriptions not ready on timeOut-of-stock or missing itemsMissed refill notifications
Full Walgreens profile →
Screenshot of the eDrugstore.com website

eDrugstore.com: what customers say

Reviewers most often highlight patient, knowledgeable and polite customer service, along with a quick, efficient ordering process. Fast shipping, discreet packaging and fair pricing also come up frequently, and several long-time customers mention reordering for years. Negative reviews are uncommon; the main recurring complaint is that some deliveries took longer than expected, and a few reviewers describe order problems that support then resolved.

Patient, knowledgeable supportQuick, efficient orderingFast shippingDiscreet packagingFair pricing Some deliveries slower than expectedOccasional order issues (resolved by support)
Full eDrugstore.com profile →

Ratings from the review sources listed on each profile. Scores use the same published formula for every pharmacy. How we score.