Head to head

Hims vs eDrugstore.com

Hims 5.9/10 Change
vs
eDrugstore.com 8.3/10 Change

Our verdict

eDrugstore.com scores higher overall (8.3 vs 5.9), mainly thanks to a higher customer rating (4.7★ vs 2.9★) and a longer track record (in business since 1999).

PharmacyReview is operated by Secure Medical, Inc., which also owns eDrugstore.com — one of the pharmacies compared on this site.

Hims eDrugstore.com
Overall score 5.9/10 8.3/10
Customer rating 2.9★ 4.7★
Reviews 9,422 4,585
Positive (4–5★) 49% 93%
Subscription required Yes No
Accepts insurance No No
LegitScript certified
NABP accredited
Requires prescription
In business since 2017 1999
Typical delivery ~5 days ~3 days

Highlighted cells show which pharmacy comes out ahead on that measure.

Screenshot of the Hims website

Hims: what customers say

Reviewers often describe Hims' signup and ordering as quick and simple, and many value scheduled automatic deliveries, with some reporting good results. The most common complaints center on the subscription model: unexpected charges, pricing that is hard to follow, and shipments that continue or arrive early after customers try to pause or cancel. Reviewers also report slow or hard-to-reach customer support and confusion when prescriptions change.

Fast, simple online signupConvenient automatic deliveriesSome report good results Unexpected subscription chargesHard to pause or cancel shipmentsSlow, hard-to-reach supportConfusing pricing and plan termsDelays when prescriptions change
Full Hims profile →
Screenshot of the eDrugstore.com website

eDrugstore.com: what customers say

Reviewers most often highlight patient, knowledgeable and polite customer service, along with a quick, efficient ordering process. Fast shipping, discreet packaging and fair pricing also come up frequently, and several long-time customers mention reordering for years. Negative reviews are uncommon; the main recurring complaint is that some deliveries took longer than expected, and a few reviewers describe order problems that support then resolved.

Patient, knowledgeable supportQuick, efficient orderingFast shippingDiscreet packagingFair pricing Some deliveries slower than expectedOccasional order issues (resolved by support)
Full eDrugstore.com profile →

Ratings from the review sources listed on each profile. Scores use the same published formula for every pharmacy. How we score.