Review summary
Hims
Reviewers often describe Hims' signup and ordering as quick and simple, and many value scheduled automatic deliveries, with some reporting good results. The most common complaints center on the subscription model: unexpected charges, pricing that is hard to follow, and shipments that continue or arrive early after customers try to pause or cancel. Reviewers also report slow or hard-to-reach customer support and confusion when prescriptions change.
What customers praise
- Fast, simple online signup
- Convenient automatic deliveries
- Some report good results
Common complaints
- Unexpected subscription charges
- Hard to pause or cancel shipments
- Slow, hard-to-reach support
- Confusing pricing and plan terms
- Delays when prescriptions change
Summary written from public customer reviews, last updated Sep 29, 2026. Themes reflect what reviewers wrote and may not reflect every customer's experience.
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