Head to head

Ro vs eDrugstore.com

Ro 6.9/10 Change

eDrugstore.com 8.3/10 Change

Our verdict

eDrugstore.com scores higher overall (8.3 vs 6.9), mainly thanks to a higher customer rating (4.7★ vs 3.9★) and a longer track record (in business since 1999).

PharmacyReview is operated by Secure Medical, Inc., which also owns eDrugstore.com — one of the pharmacies compared on this site.

	Ro	eDrugstore.com
Overall score	6.9/10	8.3/10
Customer rating	3.9★	4.7★
Reviews	6,815	4,585
Positive (4–5★)	71%	93%
Subscription required	Yes	No
Accepts insurance	Yes	No
LegitScript certified
NABP accredited
Requires prescription
In business since	2017	1999
Typical delivery	~5 days	~3 days

Highlighted cells show which pharmacy comes out ahead on that measure.

Ro: what customers say

Many reviewers describe Ro's platform as simple to navigate and praise supportive, responsive clinicians and quick answers during consultations. The most frequent complaints are about cost: reviewers report confusion over separate membership and medication charges, final prices higher than they expected, and difficulty resolving billing or account problems. A few also felt their appointments were rushed.

Quick, easy sign-upResponsive cliniciansThorough online assessmentCare handled fully online Confusing membership vs. medication feesFinal cost higher than expectedHard to resolve billing or account issuesSome appointments felt rushed

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Screenshot of the eDrugstore.com website

eDrugstore.com: what customers say

Reviewers most often highlight patient, knowledgeable and polite customer service, along with a quick, efficient ordering process. Fast shipping, discreet packaging and fair pricing also come up frequently, and several long-time customers mention reordering for years. Negative reviews are uncommon; the main recurring complaint is that some deliveries took longer than expected, and a few reviewers describe order problems that support then resolved.

Patient, knowledgeable supportQuick, efficient orderingFast shippingDiscreet packagingFair pricing Some deliveries slower than expectedOccasional order issues (resolved by support)

Full eDrugstore.com profile →

Ratings from the review sources listed on each profile. Scores use the same published formula for every pharmacy. How we score.