Head to head

eDrugstore.com vs Ro

eDrugstore.com 8.3/10 Change

Ro 6.9/10 Change

Our verdict

eDrugstore.com scores higher overall (8.3 vs 6.9), mainly thanks to a higher customer rating (4.7★ vs 3.9★) and a longer track record (in business since 1999).

PharmacyReview is operated by Secure Medical, Inc., which also owns eDrugstore.com — one of the pharmacies compared on this site.

	eDrugstore.com	Ro
Overall score	8.3/10	6.9/10
Customer rating	4.7★	3.9★
Reviews	4,585	6,815
Positive (4–5★)	93%	71%
Subscription required	No	Yes
Accepts insurance	No	Yes
LegitScript certified
NABP accredited
Requires prescription
In business since	1999	2017
Typical delivery	~3 days	~5 days

Highlighted cells show which pharmacy comes out ahead on that measure.

Screenshot of the eDrugstore.com website

eDrugstore.com: what customers say

Reviewers most often highlight patient, knowledgeable and polite customer service, along with a quick, efficient ordering process. Fast shipping, discreet packaging and fair pricing also come up frequently, and several long-time customers mention reordering for years. Negative reviews are uncommon; the main recurring complaint is that some deliveries took longer than expected, and a few reviewers describe order problems that support then resolved.

Patient, knowledgeable supportQuick, efficient orderingFast shippingDiscreet packagingFair pricing Some deliveries slower than expectedOccasional order issues (resolved by support)

Full eDrugstore.com profile →

Ro: what customers say

Many reviewers describe Ro's platform as simple to navigate and praise supportive, responsive clinicians and quick answers during consultations. The most frequent complaints are about cost: reviewers report confusion over separate membership and medication charges, final prices higher than they expected, and difficulty resolving billing or account problems. A few also felt their appointments were rushed.

Quick, easy sign-upResponsive cliniciansThorough online assessmentCare handled fully online Confusing membership vs. medication feesFinal cost higher than expectedHard to resolve billing or account issuesSome appointments felt rushed

Full Ro profile →

Ratings from the review sources listed on each profile. Scores use the same published formula for every pharmacy. How we score.