Review summary
Walgreens
This Trustpilot profile covers Walgreens as a whole, including in-store service. Reviewers most often describe rude or unhelpful interactions with pharmacy staff and very long waits, both on the phone and at the drive-thru. Prescription complaints center on orders not being ready on time, missing items, medications out of stock, and refill notifications that never arrived. Positive reviews usually praise specific pharmacy staff for friendly, quick service.
What customers praise
- Friendly individual pharmacy staff
- Convenient local locations
Common complaints
- Rude or unhelpful staff
- Long phone and drive-thru waits
- Prescriptions not ready on time
- Out-of-stock or missing items
- Missed refill notifications
Summary written from public customer reviews, last updated Sep 29, 2026. Themes reflect what reviewers wrote and may not reflect every customer's experience.
Member reviews
Be the first to review Walgreens
No member reviews yet. If you've ordered from Walgreens, your experience helps others choose.
Member reviews are checked against our guidelines before they're published, and we never remove a review for being negative. They're shown separately and don't change the PharmacyReview score.
